What is the Fair Trading Act? How does it affect me?
A fair trading act is one of the laws in New Zealand. Its purpose is to protect consumers -
which are customers - from misleading and deceptive behavior and also unfair trade. This might
include, false representation, unfair practices and more. This effects us by protecting us from being
untreated fairly by traders or shops.
which are customers - from misleading and deceptive behavior and also unfair trade. This might
include, false representation, unfair practices and more. This effects us by protecting us from being
untreated fairly by traders or shops.
Questions
- What is the Fair Trading Act?
- customers - from misleading and deceptive behavior and also unfair trade.
2.What is the commerce commission’s goal?
Their goal is to make New Zealanders better off. They will do this by playing their part in
ensuring markets work well, consumers and businesses are confident participants in those
markets.
- Who besides the commission is responsible for the act and can take their own legal action?The government
- Who are the two types of groups the act applies to?
Producers and Consumers
Understand your compliance obligations
1. What do the acts apply to?
Producers apply to stores or people selling goods or commodities. Consumers applies to who purchases goods or services for personal use.
2. Does it only apply if your intend to deceive? Explain.
Trying to deceive the producer because the consumer broke the product and tried to get a new one by saying they bought it broken, and want to get a refund.
3. Whose 'shoes' must the business put themselves into?
The business will need to put themselves into both, consumers and producers. For producers, they'll need to know how to do their job and help the customers, and for consumers they'll need to understand a customers problem, or situation their in.
4. What is the commission empowered to do?
They are able to give us - consumers - are right towards the producers if there is a problem with the product that they never told or warned us about, for example if you buy a phone from a owner online, and they never tell you that this phone is actually broken, you'll be able to make a complaint or get a refund for that product because of the help from the commission.
Reporting a business.
1. If you need to report a business how do you do this?
Give the commission a call?.
Understand your compliance obligations
1. What do the acts apply to?
Producers apply to stores or people selling goods or commodities. Consumers applies to who purchases goods or services for personal use.
2. Does it only apply if your intend to deceive? Explain.
Trying to deceive the producer because the consumer broke the product and tried to get a new one by saying they bought it broken, and want to get a refund.
3. Whose 'shoes' must the business put themselves into?
The business will need to put themselves into both, consumers and producers. For producers, they'll need to know how to do their job and help the customers, and for consumers they'll need to understand a customers problem, or situation their in.
4. What is the commission empowered to do?
They are able to give us - consumers - are right towards the producers if there is a problem with the product that they never told or warned us about, for example if you buy a phone from a owner online, and they never tell you that this phone is actually broken, you'll be able to make a complaint or get a refund for that product because of the help from the commission.
Reporting a business.
1. If you need to report a business how do you do this?
Give the commission a call?.
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